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FAQ

 

HANDCRAFTED 
Because of its authentic handcrafted nature, merchandise may bear the marks of its artist with slight variations in color and finish, creating natural subtleties that leaves no two pieces alike. Minor imperfections in printing are not flaws, but rather a part of the handmade allure. Vintage pieces may possess worn components, patches and perfectly aged inconsistencies. We believe this well-traveled history adds to the unique charm and sensibility of each piece. We're sure you'll agree. 

 

AVAILABILITY
The website features only a taste of our stock and offerings. Please don't hesitate to email hello@shopcourtneybarton.com if you're looking for a specific size, color or print. Our items are produced with much love in limited quantities; no more than a few of each design are made and many are one-of-a-kind.  

 

DELIVERY
Orders are processed within 3 business days, excluding major holidays. Upon dispatch you will receive an email containing shipping details. To help ensure orders arrive safely at their destination, Courtney Barton uses USPS, UPS or FedEx depending on the nature and size of the item(s). Rates apply to ground shipping in the Continental United States and expedited delivery is available for an additional fee.

For rates outside of the US, please contact hello@shopcourtneybarton.com. International customers are responsible for any duties and taxes determined by the customs agency within the destination country, and these fees are collected at the time of delivery. Additional information can be obtained by contacting your local customs office.

Please be careful when opening your package as items are delicate and fabric could be damaged by cutting devices.

 

RETURNS AND EXCHANGES
We stand by our product 100% and do our best to make sure customers are happy before, during, and after a transaction. Because textiles are such a tactile purchase — and we highly encourage seeing and feeling them in person! — we offer a return policy should the piece not fit your needs.

Courtney Barton will gladly accept returns on any regularly priced unused, unwashed and saleable item within 14 days of order receipt. Email hello@shopcourtneybarton.com to obtain an RA and address to send items in their original packaging. Provided the criteria is met, refunds are given in full, less shipping charges. Please allow 7-10 business days for processing.

All custom and sale items are final. No returns accepted on cut fabric; please inquire about a memo prior to purchasing.

Courtney Barton is not responsible for lost returns or packages. Should you have questions about the whereabouts of your package, check with the shipping carrier using the tracking number provided upon shipping. Should you feel your package has been lost in transit, we must be notified within 2 weeks of the scheduled delivery date to assist in filing a claim.

 

PAYMENT
Courtney Barton accepts payment by credit card or Paypal, using the secure services of Paypal and SecurePay. All prices are listed in US dollars and applicable sales taxes will be applied to orders within the state of Texas.

 

CUSTOM ORDERS
We love working with customers and trade affiliates on one-of-a-kind pieces. Send custom inquiries and questions to hello@shopcourtneybarton.com. 

 

WHOLESALE INQUIRIES
If you feel Courtney Barton products would be a good fit for your boutique and would like information on how to carry our line, contact courtney@shopcourtneybarton.com.

 

WASH CARE
With proper laundering and attention to care, Courtney Barton textiles, both old and new, will be enjoyed for years to come:

Block Print Cotton Pillow
Our block printed textiles have been stamped by hand in Rajasthan, India using a centuries old technique. Because it is a hand-printed item, special care is advised to preserve its beauty and longevity.
100% cotton cover. Feather/down insert.
Use 
gentle detergents, wash in cool water, and never bleach. Do not soak the fabric, and line dry in the shade whenever possible. Indigo and some reds may lose a little color in the first wash. We recommend washing these pieces prior to use as there may be residual color on the fabric. Dry clean for best results.

Dohar Blanket
100% cotton
Machine wash cold separately, delicate cycle or hand wash. Tumble dry low heat or line dry for best results. Do not bleach, iron at medium setting.

Vintage Kantha Quilt
100% cotton
Machine wash cold separately, delicate cycle or hand wash. Line dry or tumble dry low heat. Do not bleach.

 

COPYRIGHT
The content in this site, including but not limited to graphics, logo, photography, text or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Mela and Roam LLC. The collective work includes works that are licensed to Mela and Roam LLC. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the site solely for your own non-commercial use, or to place an order with Mela and Roam LLC. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Mela and Roam LLC.